Callback Connect Terms of Service

Last Updated: November 4, 2026

These Terms of Service ("Terms") govern your use of Callback Connect, a companion application for Callback dance competition management software. The application is developed and operated by Jonathan Atkinson ("we," "us," or "our").

By accessing or using Callback Connect, you agree to these Terms. If you do not agree, you should not use the application.

1. Purpose of the Application

Callback Connect enables authorized dance competition officials and staff to interact with competitions operated using Callback.

Depending on the features made available by a competition, the application may be used to view assignments, receive competition information, submit judging marks, recalls, placements, scores, or other official decisions, and perform related competition duties.

The application is provided without charge to its users. It does not currently offer in-app purchases or paid subscriptions.

2. Authorized Use

Callback Connect is intended for use by individuals authorized by a participating competition organizer. Downloading the application does not, by itself, grant permission to access a competition's systems or information.

Access may require a PIN, QR code, authentication key, or other credential provided by the competition organizer.

You agree to:

• Use the application only for authorized competition duties;
• Keep access credentials confidential;
• Not impersonate another official or user;
• Not attempt to access competitions or information without authorization;
• Not interfere with the application's operation or security; and
• Comply with applicable laws and competition rules.

Access may be restricted or revoked if these Terms are violated or if authorization is withdrawn by the competition organizer.

3. Judging and Competition Responsibilities

Officials using Callback Connect are responsible for submitting their own judging decisions accurately and in accordance with the rules and procedures of the competition.

Callback provides tools for recording, transmitting, processing, and displaying competition information. It does not independently determine the appropriateness of a judge's decisions or guarantee the accuracy of information supplied by competition officials or organizers.

Competition organizers remain responsible for administering their events, establishing competition rules, assigning officials, verifying results, and resolving disputes concerning competition decisions or outcomes.

If you believe a judging submission was recorded incorrectly, you should promptly notify the competition's scrutineer, chairperson, or other designated official.

4. Application Availability and Connectivity

Callback Connect relies on communication with a compatible Callback server, which may be operated locally at a competition or through an internet connection.

Application functionality may be affected by network availability, server configuration, device compatibility, software updates, equipment failures, or other circumstances outside our control.

We make reasonable efforts to maintain the reliability of the application, but do not guarantee uninterrupted, error-free, or continuously available operation.

Users and competition organizers should follow the competition's established procedures if electronic judging becomes temporarily unavailable.

5. Competition Data and Privacy

Competition information accessed or submitted through Callback Connect is generally maintained on behalf of the competition organizer.

Competition organizers determine how their event information is administered, retained, and published, subject to applicable law and their agreements with service providers.

Users must not disclose confidential judging information, access credentials, or nonpublic competition records except as authorized in connection with their duties.

Information about our handling of personal data is provided in the Callback Privacy Policy.

6. Intellectual Property

Callback Connect, Callback, and their associated software, designs, interfaces, graphics, and other proprietary materials are owned by Jonathan Atkinson or their respective rights holders.

Subject to these Terms, users are granted a limited, nonexclusive, nontransferable, revocable license to use the application for its intended purposes.

You may not copy, redistribute, modify, reverse engineer, or commercially exploit the application except as permitted by applicable law or with our prior written authorization.

These Terms do not transfer ownership of competition data or other materials supplied by competition organizers or third parties.

7. Third-Party Services

The application may communicate with servers or services operated by competition organizers or other authorized providers.

We are not responsible for the independent operation, availability, content, or practices of third-party services that are outside our control.

Use of the application may also be subject to applicable terms established by the platform through which it was downloaded.

8. Disclaimer of Warranties

To the extent permitted by applicable law, Callback Connect is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

We do not warrant that the application will be free from errors, interruptions, security vulnerabilities, or compatibility issues, or that every submission will be successfully transmitted or received.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use Callback Connect, including lost competition information, interrupted operations, or disputed competition outcomes.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

10. Changes to the Application or Terms

We may modify, update, suspend, or discontinue features of Callback Connect as the software evolves or as operational requirements change.

We may also update these Terms from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised.

Continued use of the application after updated Terms take effect constitutes acceptance of those Terms to the extent permitted by applicable law.

11. Relationship to Competition Organizers

These Terms govern the use of Callback Connect by individual application users.

They do not replace or modify separate agreements between Jonathan Atkinson and competition organizers concerning licensing, hosting, technical support, competition management, or other services.

12. Contact

If you have questions about these Terms or the operation of Callback Connect, you may contact:

Jonathan Atkinson
Callback
Email: info@callback.dance